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Privacy Policy

Privacy Policy

HeyDigital (here forth referred to as “Us”, “We”, “Our” or “Service”) operates https://heydigital.com.au (the “Site” or “Website”). This page outlines our responsibilities and policies regarding how we handle your personal information while carrying out our business.

While developing this policy, we have considered the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988. These APPs govern the correct procedures for collecting, using, disclosing, storing, securing, and disposing of personal information.

You can obtain a copy of the Australian Privacy Principles from the Office of the Australian Information Commissioner’s (OAIC) website: https://www.oaic.gov.au

Collection of Information and Its Use

While using our website, you may be asked to provide personal (identifiable) information that can be used to contact or identify you in the future. This information may include, but is not limited to, your name, address, card number, and contact number.

How We Use Your Information

Unless required by law, we only use the information you provide to deliver our services more efficiently or to communicate information that is necessary to you.

We will not use your personal information for any purpose unrelated to our business or services.
Where required, we will always seek your consent before using your personal information.

Storage of Your Personal Information

HeyDigital is committed to ensuring the confidentiality and security of your personal information. We will retain personal information only for as long as necessary.

In some cases, we may use third-party services to store personal data, and these services may be located in foreign countries. We will only transfer your information to third-party service providers where we are satisfied that appropriate safeguards are in place to protect the integrity and security of the data.

Please note that overseas service providers are subject to their own local laws, which may differ from Australian privacy regulations.

Log Data

Like many websites, we collect information that your browser sends whenever you visit our website (“Log Data”).

This Log Data may include:

  • Your computer’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited on our site
  • Date and time of your visit
  • Time spent on those pages
  • Other statistical data
We may also use third-party services such as Google Analytics to collect, monitor, and analyse this information.

Cookies

HeyDigital uses cookies to improve and personalise your experience on our website. Cookies are small data files containing an anonymous unique identifier that are sent to your browser and stored on your device.

You can instruct your browser to refuse cookies or notify you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled.

Types of Cookies We Use

Essential Cookies
These are necessary for basic website functionality, navigation, and access to secure areas of the site. Without these cookies, some services cannot be provided efficiently.

Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information. We use services such as Google Analytics for this purpose. No personally identifiable information is collected.

Functionality Cookies
These cookies remember your preferences, such as region or customised settings like text size and fonts, to enhance your user experience.

Social Media Cookies
These cookies are set when you interact with social media features on our website (such as sharing content). Social media platforms may use this data for advertising or targeting purposes.

By using our website, you consent to our use of cookies as described above. You can delete or disable cookies at any time through your browser settings.

Please refer to your browser’s “Help” section for instructions. Note that disabling cookies may affect certain features and functionality of our website.